During my technical writing journey, I’ve written for internal and external users, and I’ve written docs for CLIs, APIs, SDKs, and UIs. I’ve primarily written for technical audiences but I’m no stranger to writing for less technical users. In my first technical writing role, I worked with non-technical users and ran customer training sessions remotely and in-person.

I’ve been a founding member of several Docs teams over the years. I was the first technical writer at Uber, the fourth at Stripe, the second at Retool, and the first at Stash. I’ve helped grow teams through hiring, mentoring, and creating new processes. I’m comfortable in startup environments and all of the fun challenges that come with them.

At Retool, I worked on user documentation for various products and features. At Stripe, I worked on API related content for the Billing, Connect, and core payments products. And at Uber, my work focused on documentation for internal tools, CLIs, APIs, and microservices.

If you’re interested in some less formal content, I have a few posts up on Dev.to and I wrote a weekly weather related newsletter for almost a year. I also have some videos on YouTube related to technical writing:

• A technical docs presentation I gave for TLV Partners

• A video I did while at Stripe about conciseness